Dedicated Team

    Modernizing a Mission-Driven Digital Ecosystemfor Scale and Impact

    This nonprofit organization is dedicated to supporting immigrant and refugee communities through advocacy, education, and community engagement.

    • Full

      Website Redesign

    • CMS

      & CRM Integration

    • Mission-Aligned

      UX

    Challenge

    Content and systems that couldn't keep pace

    As programs and audiences grew, the digital infrastructure needed to evolve — with minimal risk and continuity for teams and donors.

    Content-heavy site with limited structure and discoverability

    Low autonomy for non-technical teams to publish

    Disconnected website, events, and CRM

    Need for scalable, maintainable architecture

    Solution

    Phased digital transformation

    Incremental delivery: technology assessment, UX research and design, platform development and integrations — Craft CMS, Bonterra CRM, and Next.js.

    1

    Assessment & architecture

    Platform assessment; Craft CMS, Bonterra CRM, Next.js for performance, SEO, and scale.

    2

    UX research & design

    Stakeholder interviews, IA, high-fidelity prototype, design system for accessibility and storytelling.

    3

    Development & integrations

    CMS customization, CRM and event platform integrations, content workflows for editors.

    User experience

    • Simplified navigation and flexible templates
    • Accessibility best practices
    • CMS tailored for non-technical editors

    Data & analytics

    • Content and campaign performance
    • Event registration insights
    • CRM-aligned reporting for donors and outreach
    Results

    The result

    Improved clarity and accessibility for diverse audiences

    Team autonomy to manage content independently

    Mission-aligned digital experience

    Future-ready foundation for initiatives and integrations

    Luby continues as a strategic technology partner as the platform evolves with organizational goals.

    Tech & stack

    Skills & technology

    Skill set

    Product Management
    Project Management
    Software Architecture
    Front-End Development
    Systems Integration
    UX Research & UX/UI Design
    Prototyping & UX Writing
    Quality Assurance

    Tech & stacks

    Next.js
    Craft CMS
    Bonterra CRM
    Event management integrations
    Next.js
    Craft CMS
    Bonterra CRM
    Event management integrations

    Ready to modernize your digital ecosystem?

    Whether you're a nonprofit, social enterprise, or mission-driven organization, Luby can help you build technology that scales with your impact.

    ← Back to all cases