Safrapay advances digital tools for global success

Safrapay, a credit card processing and acquiring company owned by Banco Safra, is a key player in the financial industry. Headquartered in Miami, FL, Safrapay provides innovative payment solutions for businesses. Facing challenges in digital marketing and customer relationship management, Safrapay partnered with Luby to redesign its website and implement Salesforce Marketing and Service Cloud to meet the evolving needs of its teams.

How we strategically supported Safrapay's innovation

Website Development

Website Development

Safrapay’s marketing department needed a reliable solution to develop and maintain its website and landing pages for the US market, as the internal team faced challenges handling updates and technical improvements.

Luby enhanced Safrapay’s US website functionality and design, ensuring seamless updates and integration for marketing campaigns.

Key contributions included:

  • Designing banners and updating product information.
  • Managing campaign-specific pages with legal and sales teams.
  • Refactoring registrations from Gatsby to Next.js.
  • Developing front-end solutions with integrated online chat.
Salesforce Implementation

Salesforce Implementation

Safrapay purchased Salesforce Marketing Cloud and Service Cloud but needed guidance to customize and implement the solutions effectively for its sales and marketing teams.

Luby provided strategic consulting, partial implementation, and customizations to align Salesforce’s capabilities with Safrapay’s goals.

Key efforts included:

  • Configuring Salesforce Marketing Cloud for tailored campaign management.
  • Setting up Salesforce Service Cloud for efficient customer support workflows.
  • Delivering training and documentation to maximize platform usage.

Strategic partnership results

Skill Set

  • Software Architecture
  • Front-End Development
  • Quality Assurance
  • Salesforce Consulting and Development
  • Project Management
  • Salesforce Consulting
  • Salesforce Development

Technologies and Stacks Used

What’s
your challenge?

We’re the software development consultancy
that will be a game-changer
in your growth.