Dedicated Team

Modernizing a Mission-Driven Digital Ecosystemfor Scale and Impact

This nonprofit organization is dedicated to supporting immigrant and refugee communities through advocacy, education, and community engagement.

  • Full

    Website Redesign

  • CMS

    & CRM Integration

  • Mission-Aligned

    UX

Challenge

Content and systems that couldn't keep pace

As programs and audiences grew, the digital infrastructure needed to evolve — with minimal risk and continuity for teams and donors.

Content-heavy site with limited structure and discoverability

Low autonomy for non-technical teams to publish

Disconnected website, events, and CRM

Need for scalable, maintainable architecture

Solution

Phased digital transformation

Incremental delivery: technology assessment, UX research and design, platform development and integrations — Craft CMS, Bonterra CRM, and Next.js.

1

Assessment & architecture

Platform assessment; Craft CMS, Bonterra CRM, Next.js for performance, SEO, and scale.

2

UX research & design

Stakeholder interviews, IA, high-fidelity prototype, design system for accessibility and storytelling.

3

Development & integrations

CMS customization, CRM and event platform integrations, content workflows for editors.

User experience

  • Simplified navigation and flexible templates
  • Accessibility best practices
  • CMS tailored for non-technical editors

Data & analytics

  • Content and campaign performance
  • Event registration insights
  • CRM-aligned reporting for donors and outreach
Results

The result

Improved clarity and accessibility for diverse audiences

Team autonomy to manage content independently

Mission-aligned digital experience

Future-ready foundation for initiatives and integrations

Luby continues as a strategic technology partner as the platform evolves with organizational goals.

Tech & stack

Skills & technology

Skill set

Product Management
Project Management
Software Architecture
Front-End Development
Systems Integration
UX Research & UX/UI Design
Prototyping & UX Writing
Quality Assurance

Tech & stacks

Next.js
Craft CMS
Bonterra CRM
Event management integrations
Next.js
Craft CMS
Bonterra CRM
Event management integrations

Ready to modernize your digital ecosystem?

Whether you're a nonprofit, social enterprise, or mission-driven organization, Luby can help you build technology that scales with your impact.

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