ERP · Technology

A legacy ERP rebuilt as SaaS, with 2x the customers

An ERP company was losing ground with a legacy product that was hard to scale. The cloud-native rebuild doubled the customer base, cut infrastructure costs by 60% and reduced churn by 40%.

60%

Reduction in infrastructure costs

Growth in customer base

40%

Reduction in customer churn

Challenge

Challenges we know well

The client's legacy ERP was holding the company back, with a monolithic architecture, high maintenance costs and no way to meet what the market now expects.

A monolith capping evolution

The ERP's monolithic architecture made new modules hard to add and turned every update into a risk to the stability of the whole platform.

Expensive on-premise infrastructure

Physical servers with high maintenance costs, poor scalability, and difficulty absorbing customer demand peaks.

A dated interface driving churn

The outdated interface was fueling customer dissatisfaction, producing a high cancellation rate and making retention difficult.

Limited integration with the ecosystem

Restricted integration with payment providers, e-commerce platforms and modern tooling, capping the value delivered to customers.

Solution

Our approach

We rebuilt the ERP as a multi-tenant SaaS platform in the cloud, on a microservices architecture, with a modern interface and an integration ecosystem.