Dedicated Team

Modernizing a White-Label ERPinto a Secure, High-Performance Web Platform

A U.S.-based automotive company operates complex logistics, sales, and operational processes that relied on a legacy white-label ERP system.

  • 38.5%

    Usability Improvement

  • 72%

    Faster Task Completion

  • ~4,700h

    Saved Per Month

Challenge

Legacy ERP, growing complexity

As the business evolved, the existing ERP no longer met usability, security, or scalability expectations. The client partnered with Luby to fully redesign, modernize, and secure its ERP platform, transforming it into a robust, intuitive web system tailored to operational reality.

The objective was not just a visual redesign, but a deep modernization — improving security, efficiency, and UX while enabling long-term scalability.

Legacy ERP with poor usability and outdated UX

Security limitations at the code level

High rework from inefficient workflows

Limited flexibility for evolving business needs

UX misaligned with brand and operational pace

Solution

End-to-end ERP transformation

Product strategy, UX research, and engineering — from discovery to a modern web platform customized for the client's operations.

Discovery & research

Data-driven decisions and deep user understanding, including cultural analysis, benchmarking, interviews, usability testing, card sorting, SUS baseline, and full system mapping.

Cultural and market analysis
Benchmarking competitors and leaders
Moderated user interviews
Usability testing for navigation and workflows
Card sorting for IA and menus
SUS baseline and improvement tracking
Full system mapping of flows and dependencies

Every design and technical decision aligned with user needs and business strategy.

Build & delivery

Redesigned and restructured the ERP into a modern web platform
Custom UX/UI aligned with the client's brand
Improved code-level security and robustness
Optimized workflows to reduce rework
New features for usability and efficiency
Flexible foundation for future expansion

The ERP was fully customized so the client could grow on a platform built for its needs.

Results

Results & impact

38.5%

Usability improvement

72%

Faster task completion

~4,700h

Saved per month

Reduced friction

Less operational rework

Scalable platform

Secure foundation for growth

“I'm impressed with their processes, attention to detail, and communication.”

CIO

U.S. automotive operations company

5.0 rating on Clutch
Tech & stack

Skills & technology

Skill set

ERP modernization
UX/UI design & research
Product discovery & strategy
Front-end and web platform development
Software security improvements
Quality assurance and usability testing
Agile delivery and stakeholder alignment

Tech & stacks

Web-based ERP architecture
Modern front-end frameworks
Secure, scalable application design
UX research methodologies (SUS, usability testing, card sorting)
Continuous feedback and iterative delivery
Web-based ERP architecture
Modern front-end frameworks
Secure, scalable application design
UX research methodologies (SUS, usability testing, card sorting)
Continuous feedback and iterative delivery

Need to scale your platform with reliability?

Whether you're scaling operations, improving observability, or strengthening technical governance, Luby can provide the expertise you need.

← Back to all cases